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Frequently asked questions.

When will there be more stock added to the website?

Due to hand made nature of pottery and the time involved in the process, restocks happen every 4-5 weeks (usually Wednesday at 8pm). The timeframe of completing this process varies throughout the seasons (and around our 4 girls), so exact restock dates can't be predicted until the kiln is full and ready to fire! To stay up to date, I recommend following along over on Instagram @nkpottery_.

Please bear in mind items sell fast and stock is not secure in your cart.

When will custom name cups be available?

Limited Custom Name Cup spaces are available via the listing on the website. Please be aware this is a specialty service that takes up to 5 weeks for the items to be created. They are available via the website, please leave you name choice/s in the notes box when checking out.

Things sell fast - can I preorder?

Unfortunately, to keep things fair - preorders aren't something we can offer for individual items. However we do offer a small number of preorders for sets of 4 or more (of the same cup). If this interests you, please send through a message below.

Do you offer Wholesale orders?

Unfortunately, due to website demand, we are unable to offer wholesale orders at this time. When this changes, an update will be sent out via email newsletter. To subscribe, head to the bottom of our website! 

For other questions, please get in touch to chat!